Saving First Responders and Essential Personnel Time and Money Since 2015.

© 2020 Ignite Hospitality Services  Corporation

FAQ's


 

  • What is Hotel Helping Heroes?
    Established in 2014, our family brand of online trade platforms - Ignite Hospitality Services, The Hotel Barter Network, and Hotels Helping Heroes - provides personalized opportunities for individuals to use services and/or goods as leverage to trade out for guest rooms at brand hotels throughout the US.
     

  • What can I offer a hotel?
    Our trade-friendly hotel partners love social media influencers.  They will happily trade one of their unoccupied guest room(s) based on their availability. Keep in mind that the trade you offer should be commensurate with the number of nights and rooms required.

    On average, our clients require 1 guest room for 3-5 nights. One example of a feasible trade offer to a hotel partner would be a comprehensive virtual and/or traditional marketing package, such as social media promos, blogging, podcast plugs, radio, etc. Please be advised that any form of advertisement is expected to be professional and submitted within 3 to 5 business days of your stay.

    If you are unsure about how the trade process works, please reach out to us prior to submitting the form.
     

  • How does your pricing work?                                                Check out the Pricing Guide for more detail. Please note: any payments made to Hotels Helping Heroes are to be made through Paypal.

  • Who Can Use This Service?
    Hotels Helping Heroes was originally set up for use by former and current military servicemen, servicewomen and their immediate families.  Now, Hotels Helping Heroes is extending services to first responders and essential personnel in the battle against COVID19. 

  • How Long Does It Take To Secure A Guest Room(s) On Trade?
    You should hear back from us within 3 to 5 days. Our response time varies in relation to different aspects, such as hotel location, time of year, occupancy rate, and trade offer itself. If the hotel affiliate approves your trade request we will contact you via email. 
     

  • Do You Offer Refunds?
    Should you need to cancel a room, please notify us within 3-5 days of your stay. We will be more then happy to issue you a trade credit of equal value to be put towards future trades with Hotels Helping Heroes.
     

  • What's a 1099B Form ?
    Many people are not aware that the benefits derived from trade or barter transactions are taxable and must be reported to the Internal Revenue Service on IRS Form 1099-B and your state tax return. The IRS and your state maintain websites where you can download income tax forms to report barter income. Generally, whatever property or services that you barter for amount to taxable income based on the fair market value (FMV) of the property or services received by the taxpayer.
     

  • How Many Days Advance Notice Should I Give?
    We request a 5-7 day advance notice for ALL guest room requests.